When registering a domain name with SQ Digital you are instructing us to become your domain name Registrar. The following information is provided to inform you of your domain registration rights and the minimum actions you can expect from SQ Digital as your domain registrar.
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All contact regarding your domains management or registration can be forwarded to email@example.com. We will endeavour to provide a response within 3 working days from receipt of your correspondence. Our office hours are Monday – Friday, 9am – 5.30 pm so please do give us a call for more information.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us with as much detail about the abuse. We will investigate your complaint and provide a response within 3 working days.
If your complaint is with regards to SQ Digital handling of your .uk domain or its registration, please do contact us. If the outcome of your complaint is not to your satisfaction you can first contact our Office Manager direct on firstname.lastname@example.org, they will respond to you within 3 working days. Alternatively the governing body for .uk domains, Nominet, provides a complaints service here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure. We welcome all feedback from our clients so please do contact SQ Digital first as we are happy to help.
When registering your .uk domain with SQ Digital you are accepting the T&C’s of Nominet, these will be sent to you prior to registration but can be viewed at anytime here: http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration
All domains are renewed on an annual basis, we will send out multiple reminder emails within 30 days of expiry. We will send the emails to the email address on the account, it is the registrants responsibility to make sure their contact details are up to date. SQ Digital take no responsibility if your domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us.
If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. Please see below for our .uk registration & renewal renewal fees. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. SQ Digital will not guarantee the renewal of a domain name.
.uk domain pricing.
All SQ Digital .uk domain registrations are registered as follows:
2 year registration £20 + vat
4 year registration £40 + vat
6 year registration £60 + vat
10 year registration £85 + vat
IPS Tag Change (Domain Transfer Out) £10 + vat